Generative AI tools are changing how we work. At Gearset, we build DevOps solutions for Salesforce, so it’s no surprise that we care about tools that make life easier and more efficient.
As a candidate applying for a role, you might be wondering: can I use AI to help me during the interview process?
The short answer is yes. We’re also interested in how you use it, what you find helpful, and where it falls short. Whether you’re applying to a role which involves you writing code, supporting customers, closing deals, or keeping our operations running smoothly, here’s our guidance on using AI effectively and transparently as you prepare for and participate in interviews.
The person behind the application
Many candidates use AI to help with applications and interview prep. Used well, it can help you feel more prepared and confident. But we’re hiring you, not a tool. We want to understand how you think, how you work with others, and how you approach real problems.
Using AI is completely your choice, and we don’t assess you differently just because you’ve used it. We judge on the output and how you present it. That said, especially in technical interviews, we’re intentionally testing your understanding of the fundamentals and your direct technical ability. A working solution on its own doesn’t always show us how you got there or what you really understand.
For live technical interviews, we’ll usually ask you not to use AI tools unless the interviewer explicitly says it’s OK. This helps us get a clearer picture of how you reason, your level of knowledge, and how you solve problems in the moment. Those fundamentals matter, especially when using AI on more complex tasks where human judgement is key.
If you’ve used AI as part of your preparation, feel free to tell us what you used it for, how you used it, and what helped or didn’t. We’re genuinely interested in how people adapt their day-to-day to new tools, and it often gives us useful insight into how you might approach work at Gearset.
Our aim is to strike a fair balance between giving you support and still getting to know the person behind the application.
Refine, don’t replace
At Gearset, one of our core values is “Gearset, team, self”, and a big part of that is trust and openness. AI can be really helpful for organising your thoughts or making your writing clearer, so feel free to use it for that.
Just make sure the examples and experiences you share are genuinely yours. If AI helped you reflect on or shape how you talk about them, that’s fine. We just want to understand your role in them, how you approached challenges, and what you learned along the way.
Helpful guidance on using AI
| ✅ | ❌ |
|---|---|
| You could use AI to research Salesforce DevOps topics and deepen your understanding of our customers’ challenges. | You shouldn’t copy and paste AI-generated text directly into your application or technical presentation - we want to hear your authentic voice. |
| You could use AI to help organise your past experiences into clear, structured stories - for example, using the STAR framework. | You shouldn’t rely on AI to create a “perfect” persona that doesn’t reflect your real strengths - it won’t help you or us. |
| You could be open with us about how you’ve used AI and what you found useful or limiting. | You shouldn’t read from an AI-generated script during a live interview, as it makes it harder for us to understand your own thinking in real time. |
| You could use AI to prepare, practise, and build confidence ahead of interviews. | You shouldn’t put confidential information from your current employer or from Gearset into a public AI tool, as those tools may store inputs. |
A note on accessibility
We want everyone to have a fair shot at landing a role at Gearset. If you use AI tools as assistive technology, whether that’s for note-taking, speech-to-text, or processing information due to neurodiversity or a disability, please let your recruiter know. We’re more than happy to make reasonable adjustments so you can show your best self.
The bottom line
We’re looking forward to meeting you. We hire people who are curious, collaborative, and pragmatic. If AI helps you bring those qualities across more clearly, feel free to use it.
Just remember we’re trying to get to know the real person we might one day build great things with, and that still needs a human touch.
Ready to apply? Check out our open roles.