Backup & Restore
Whether it’s a Salesforce outage or failed integration, data loss is more common than you think. Protect your orgs, minimize downtime, and maintain business continuity — even when disaster strikes.
Never forget to secure your org again, with daily backups of your whole org and hourly high frequency backups of your most critical objects. Back up on-demand whenever you need extra peace of mind.
Don’t be in the dark about your data. Visualize the changing shape of your org’s data over the course of your backup history and set up configurable smart alerts to warn you when unusual amounts of data have been changed or deleted.
Securely store and access your data off-platform using the same AWS infrastructure trusted by Salesforce but different data centers. So your data is safe even if Salesforce goes down.
If we had a complete failure, I’m confident our data is safe in our Gearset backups and we’d be able to restore. We’ve got that peace of mind.
Sage People Configuration Consultant, Sage
Salesforce data loss doesn’t only happen in disasters — human error is frequent and it can be time consuming to rectify accidental deletions by Salesforce users.
Every data incident is different, so you need flexible restoration options that cater to all levels of data loss. Whether you need to restore an individual field on Salesforce records or entire objects, Gearset has you covered with a variety of restoration options.
Designed specifically to handle the unique complexity of your environments, Gearset will safely back up and restore Salesforce data and metadata while preserving the complex relationships across your standard and custom objects.
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Storing and processing customer data comes with compliance requirements, whether it’s CCPA, GDPR, HIPAA, SOX, or any other regulations. Failing to comply can be disastrous for your business. But effective data management for compliance shouldn’t cause headaches.
Keep your data for as long as your compliance regulations require with customizable data retention policies.
Select where your data is stored between US, EU, CA and AUS, to make sure you’re complying with your data residency requirements.
Remove records from your entire backup history, keeping a full audit trail of deletions for compliance purposes. Or if you need to render all of your backup data unusable, just delete your unique master encryption key.
Make sure your team members have the right level of access to your backups with fine-tuned permission settings.
Your backups are encrypted in transit and at rest, and stored securely using AWS — the same industry-leading data centers trusted by Salesforce.
Backups shouldn’t be siloed from your DevOps processes — for the best disaster recovery outcomes, treat your backup and restore process as part of DevOps. Protect the environments you’re developing, on one platform, and restore data and metadata using familiar release management workflows.
Salesforce data backup is down to the customer, in line with the shared responsibility model. Salesforce offers a Data Recovery Service that costs $10,000. It takes several weeks for Salesforce to send you CSVs of whatever data they’ve salvaged. You need to restore the data from these raw files and no metadata is recovered. The Data Recovery Service was retired for a time, as Salesforce doesn’t want its customers to rely on it.
Small amounts of deleted data may be recoverable from the Recycle Bin in Salesforce. But data is removed from the Recycle Bin when it’s full or after 15 days. Other native tools each have their own shortcomings.
Your backup data is stored at the AWS data center in the region you chose for your Gearset account — either the US (US West 2), Canada (CA Central 1), Ireland (EU West 1) or Australia (AP Southeast 2).
Your data is encrypted both in transit and at rest. Backups are encrypted with a “per customer key”. You can delete your encryption key at any time to make your backup data completely irretrievable. We also support bring your own key (BYOK) for backups.
No, not by default. The owner of a backup job can assign permissions to their team members, and they can create team-shared org connections.
There’s no storage limit. You can customize your retention policy when you set up a backup job. Gearset suggests a 7-year retention period by default which matches the most common compliance requirements.
You can back up any kind of Salesforce org, such as dev orgs, prod orgs, sandboxes and even scratch orgs.
Yes. You can use the job’s filter to include or exclude objects from backup runs — newly created objects are included by default.
Gearset will work with any cloud that builds on the Salesforce.com (previously Force.com) platform using the Salesforce metadata format.
Due to differences in infrastructure, Gearset cannot work with the following clouds:
Arrange a tailored demo with our DevOps experts. Kick off the process with a 15-minute call to discuss your requirements.
Choose an upcoming live demo to attend and see Gearset in action with the option to ask live questions.
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