Facilities Assistant

At Gearset, we're committed to creating the best possible workplace experience for our people — an office that's genuinely great to work in, not just functional.

We're looking for an organised, proactive facilities assistant to help keep our Cambridge HQ running like clockwork. It's a hands-on role focused on the everyday things that make an office actually work, clean, stocked, safe, and a genuinely nice place to be.

As a Facilities Assistant at Gearset, you'll be at the heart of the day-to-day office experience for the whole team. This is a great opportunity whether you're new to the workplace or looking to make a real difference as part of a high-performing facilities team.

What’s the opportunity for a Facilities Assistant at Gearset?

• You'll have a direct, visible impact on how the whole office experiences their working day - your work is felt by everyone, every single day
• You'll get variety in your day — no two days look the same, from managing deliveries to supporting onboarding to troubleshooting small facilities issues
• You'll build genuine, transferable skills in supplier coordination, office operations and health & safety practice
• You'll play a real part in shaping how our office feels, a well-run, welcoming workplace doesn't happen by accident, and you'll be at the heart of that

What you’ll achieve

• Keep shared areas (kitchens, coffee bar and meeting rooms) stocked, tidy and ready for use
• Own day to day food and drink provisioning: placing orders (e.g. Sainsbury's), unpacking deliveries, rotating stock, and keeping storage organised
• Support daily office hygiene routines (e.g. dishwasher runs, waste and general housekeeping tasks)
• Help with onboarding logistics: liaising with our landlords, supporting first day office tours, and setting up basics like access cards and photos where needed
• Coordinate with suppliers and our landlord site team (e.g. post/couriers, canteen headcount comms, coffee bar maintenance & callouts, plants)
• Carry out simple, repeatable maintenance tasks and checks and raise/escalate issues promptly
• Support request handling by monitoring facilities requests and helping triage and action straightforward tasks
• Provide day-to-day support to the Facilities Coordinator and Facilities Manager, helping the wider team stay on top of priorities

About you

• Dependable and approachable, and take pride in keeping things running well
• Strong organisation and delivery — comfortable multi-tasking, managing procurement and deliveries, and a steady flow of small requests from around the business
• A practical, can-do attitude and willingness to get stuck into hands-on tasks
• Confident communicating with peers and suppliers
• Excellent problem solving skills

Great to haves

• Previous experience in an office, or facilities role

Perks and Benefits (the stuff you’d expect!)

• This is a full time opportunity, working Monday to Friday in our Cambridge HQ. We are also open to discussing part-time options for this position.
• Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year
• Top end hardware provided
• Opportunity to join our Long Term Incentive Plan
• Free lunch in the office
• 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
• Company Pension Plan (matching up to 5%)
• Bupa health care and dental insurance
• Enhanced family leave from day 1, including 26 weeks full maternity/adoption pay, OTE-inclusive
• Bupa Menopause Plan offering specialist consultations and support
• Life Insurance & critical illness cover
• Discounted gym membership, as well as a range of health and wellness benefits