Customer success story with Zillow: Using Gearset to make Salesforce deployments 8x faster

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We're basically helping, home sellers out there to, be able to more easily and more conveniently sell their homes. My name is Gavin Wong, and I've been with Zillow for about six or seven months now. And so I'm the senior applications analyst here, basically managing the entire Zillow offer Salesforce org.

So our whole process used to be, like, so everybody created a chain set. Like, we didn't have a deployment, like, a release schedule or anything. It's like, oh, you you finish this product. Let's deploy it.

It's pretty rocky. Yeah. We used, for a while, we used a single sandbox for development. We used, you know, I did a lot of code reviews in notepad and, you know, using random diff tools and things were messy and, you know, very complicated. The big challenge we ran into is our org has gotten so large that our change set develop, deployments were taking up to nine to twelve hours a lot of times.

And we had deployment times up around, like, eight and a half hours, nine hours. If it was really, really bad with a lot of code, it would be, you know, double digits. So that was really, really troublesome. Alignment with the other team members of deployments was always a huge problem, and you could pretty much only do one deployment a day. So it was very, very troublesome. So we were looking at ways to try to bring down that deployment time, and Gear Set was one of the items that we implemented.

And the impact of it was pretty awesome. So it brought it down, I think, on first implementing it, brought the average deployment time down to, like, an hour, I think it was. So it was a huge change, which was really nice. And now I can do multiple deployments a day, which is significantly easier on the team.

So what GEAR said, you know, it made it a lot easier because we linked it up to GitLab, and we were to track the changes and deployment, history, from the exact time of when we started it to when it was finished, all on the ticket. So that really helped a lot, just for tracking changes, and then also being able to roll back roll back changes if we made any mistakes or anything. So that was very helpful.

From the admin perspective, I would say it's really flexible. Being able to select, just what you need and, yeah, mainly saving saving that time and not doing the post deployment configuration.

You know, just being able to easily connect your org in Gear Set and then just click a couple of buttons to deploy the changes, I think that's what really stood out, and that's where I see the immediate value for it. Definitely improved our team's release management process a lot. And so, you know, Gear Set makes it very easy to just make deployments. And especially when you have to deploy to multiple sandboxes, the time saved just just drastically increases a lot. And so, overall, it's a huge time saved and really enjoy using it.

If your business is ready to to grow and you don't want everybody configuring in production, it's time to move off of change sets and, gear set is a good option.