Agentforce

Unlock Agentforce with DevOps done right

Harness powerful Salesforce DevOps to activate your digital workforce and unlock the full potential of AI agents.

Confidently deploy Agentforce metadata

Watch the video to see how to deploy Agentforce metadata in Gearset:

Gearset’s expertise helps showcase our expertise, and makes deploying Agentforce smooth and stress-free. I appreciate having Gearset as a trusted partner.

Melissa Hill Dees (Salesforce MVP)

Digital Transformation Strategist, Agile Cloud Consulting

Agile Cloud Consulting

Better understand your agent changes

With new metadata comes new challenges. Gearset deeply understands Salesforce architecture, and simplifies the complexities of GenAI metadata to make your deployments smooth and secure.

The #1 rated Salesforce DevOps platform

G2 Easiest Admin, Enterprise, Summer 2024
G2 Most Implementable, Enterprise, Summer 2024
G2 Best Results, Enterprise, Summer 2024
G2 Best Est. ROI, Enterprise, SUmmer 2024
G2 Leader, Summer 2024

DevOps done right, including agents

Thousands of Salesforce teams embrace DevOps to ship high-quality changes, fast. Leverage Gearset’s full DevOps suite to maximize Agentforce’s potential.

Shift left for quality releases

Gearset goes beyond deployments, helping you shift left and catch issues early — before they derail development. With powerful automation, built-in security and full lifecycle visibility, your team can build, test, and release agents with confidence.

Monitor what matters

Successful agents rely on your all important customer data, Flows, Apex, and more. With Gearset’s comprehensive suite of testing and observability tools, you can monitor performance, identify issues early, and keep AI agents doing their job.

Less firefighting, more focus

When your DevOps process “just works“, your team has space to think and focus. No more wrestling with releases or deployment disasters — just smooth, stress-free delivery.

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IBM
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Sonos
Tripadvisor

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Deployment success rate

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Customer happiness

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Deployments

Security you can trust

Gearset is ISO 27001 certified and offers you enterprise-grade security. Your Salesforce data and metadata is encrypted in transit and at rest, hosted on the same AWS data centers trusted by Salesforce, with 24/7 intrusion detection.

ISO 27001
24/7 Protection
Advanced Encryption SSL TLS 1.2 AES-256
BSI ISO/IEC 27001
UKAS Management Systems
AWS
GDPR
HIPAA

Learn more about Agentforce & Gearset

Agentforce FAQs

Metadata types required for deploying Agentforce agents include metadata to deploy agents, topics, actions and prompts.

Gearset supports Agentforce service agent, sales development representative (SDR), sales coach, buyer agent, merchandiser, personal shopper agent and campaign optimizer.

Agentforce deployments require API version 60 or higher. However, Gearset allows backward compatibility of the metadata API and supports metadata API versioning.

You need to enable Data Cloud to use Agentforce, because Data Cloud manages key functions like the Einstein Trust Layer and data processing. However, you can deploy Agentforce without a full-scale implementation of Data Cloud by using the Data Cloud credits included in your SKU. Having Data Cloud configured is a prerequisite, which involves setting up data streams and data model objects.

Using Data Cloud fully will help you get the most value from Agentforce, as it allows your agents to interact with the full range of customer data. You’ll also be able to use Agentforce Analytics to understand agent performance and trends, making your agents smarter and business processes more effective.

Find out more about Data Cloud from this session at DevOps Dreamin’.

While Salesforce Agentforce is built on Einstein’s foundation, it represents new AI capabilities on the Salesforce platform. Einstein encompasses predictive and generative AI, whereas Agentforce represents a move to more proactive, agentic AI powered by large language models (LLMs) and real-time decision-making.

While it may not ‘replace’ Einstein just yet, Agentforce can be considered as the successor to Einstein in terms of advanced AI capabilities. Salesforce’s low-code Agent Builder allows businesses to customize and deploy AI agents tailored to their specific needs, bringing enhanced automation, context-aware reasoning, and intelligent workflows to the Salesforce ecosystem.

Agentforce is considered HIPAA compliant, as it is built on Salesforce’s secure architecture, which adheres to HIPAA regulations for data privacy and security.

Are you ready to unlock Agentforce?

Get in touch to start deploying Agentforce with Gearset