Webinar

Agentforce Maturity Model: From Readiness to Delivery

Join this two-part webinar series hosted by Gearset, in conjunction with Salesforce exploring how teams get started with Agentforce and move confidently from strategy into delivery.

About this webinar

Join this two-part webinar series hosted by Gearset, in partnership with Salesforce exploring how teams get started with Agentforce and move confidently from strategy into delivery.

Bringing together Salesforce’s Agentic Maturity Model, DevOps best practice from Gearset, and practical delivery insight from award-winning Salesforce partner Performa, the series focuses on what teams need in place to deliver Agentforce projects successfully.

Designed for end users, delivery teams, and partners looking for clear, actionable guidance they can apply to their own Agentforce projects.


Part 1: Agentforce Readiness

How the Agentforce Maturity Model and DevOps support successful delivery

Salesforce’s Agentic Maturity Model provides a structured way for teams to assess readiness and progress from early Agentforce experimentation to scalable, enterprise delivery.

In this 30-minute session, Yeuk Yuan, Sr Director, Product Marketing at Salesforce, introduces the maturity model and how it shapes Agentforce adoption. Together with Dave Rant, Agentforce Engineering Lead at Gearset, and moderated by Jack McCurdy, DevOps Advocate,Gearset, the session explores how DevOps best practices align to the Agentic Maturity Model — helping teams build strong delivery foundations, move through the maturity stages faster, reduce implementation risk, and deploy Agentforce with confidence.

This session brings clarity to what successful Agentforce delivery looks like, and the role DevOps plays in making it scalable and reliable.


Webinar 2: Operationalising Agentforce

Applying the Agentic Maturity Model in real-world implementations

This second webinar builds on the foundations set in the first webinar, moving from understanding the Agentic Maturity Model to seeing how it’s applied in practice.

Joined by Ben Coleman, CEO of Salesforce partner Performa, this 30 minute session walks through how the Agentic Maturity Model and DevOps best practices are used together on successful Agentforce implementations. Alongside Yeuk Yuan from Salesforce, and Dave Rant and Jack McCurdy from Gearset, the session brings to life the concepts covered in the first webinar — showcasing practical lessons, real delivery decisions, and what teams should expect when implementing Agentforce.

This session turns the theory from the first webinar into practical, real-world delivery insight teams can apply with confidence.


Who should attend

  • Teams exploring or getting started with Agentforce
  • Delivery leads and architects responsible for implementation
  • Salesforce partners supporting Agentforce projects
  • Anyone looking for a practical, structured approach to Agentforce delivery


Sign up for Agentforce Maturity Model: From Readiness to Delivery

Dates

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This webinar is delivered in 2 parts. When you sign up, you will be invited to each of the above sessions.

Speakers
  • Yeuk Yuan, Sr Director, Product Marketing at Salesforce
  • Ben Coleman, CEO at Performa
  • Dave Rant, Agentforce Engineering Lead at Gearset
  • Jack McCurdy, DevOps Advocate at Gearset

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