Description
In this customer story, Jack Mazza, Salesforce Development Manager at Ergon, and Frank Ogutu, Lead DevOps Engineer at Ergon, share how they modernized their entire Salesforce DevOps process using Gearset Pipelines.
By moving from manual change sets to fully automated CI/CD, Ergon has achieved:
- A streamlined release process covering dev, QA, UAT, and production
- Reliable same-day releases with a dramatically higher success rate
- Growth from 4 to 30 developers, all able to collaborate in parallel
- Human, responsive Gearset support that helps their team move faster
Gearset Pipelines have enabled Ergon to scale efficiently, foster collaboration, and embed a mature DevOps culture across their Salesforce teams.
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Transcript
Going from change sets to gear set is like stepping into the twenty first century from the eighteen hundreds.
My name is Jack Masda, and my role at Ergon is the Salesforce development manager. I first started using Gearset at my previous company. That was one of my first big ticket items when I got here because it is a really transformational process for any Salesforce development shop.
The transitioning into the pipeline has truly been amazing. Just to be able to automate that deployment and even have GitHub integrated has been truly amazing to see the benefits.
The pipeline process has enabled us to scale. We started with four people on the team, now we're close to thirty people on the team, and basically, all these people to work in parallel the same environment and allow us to still keep our velocity and all its progression in the project. And today, now we have a fully curated process through Gearset Pipelines. Overall, we've streamlined the process to be very efficient, but cover all the bases when it comes to dev testing, QA testing, user testing, and getting into prod.
The biggest benefit to me is just being able to collaborate even on a huge project.
We can all work together without stepping on each other's toes.
Our success rate on deployments has improved dramatically. All we do is make the release and click the button and it goes. It's so so nice. We do it in the middle of the day, and it's worked very, very well for us.
The level of support has been amazing. To be able to know that you're talking to a human on the other side and not a bot, especially now, it's been just tremendous.
I wish more vendors that we have had the same amount of support that Gearset has because it's it's hard going than working with somebody else that doesn't give you the same As a team, we are trying to mature DevOps culture.
We're trying to grow, you know, DevOps journey and be even better. We have no doubt that Gearset is the right tool to be able to help us grow and scale in the future.
