Flow error monitoring

Proactively catch Flow errors and prevent them impacting users

Get actionable insights with our Salesforce Flow error monitoring solution

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Triage critical issues in your Salesforce Flows — without endless emails

Don’t rely on manually monitoring Flow error emails or getting reports from frustrated end users. Gearset gives you full visibility into your Flow errors, surfacing the insights you need to troubleshoot fast, reduce disruptions, and prevent issues from escalating. With real-time, easy-to-read alerts your team will stay ahead of problems.

Get full visibility of your Flow errors

  • Monitor, catch and resolve errors before users report problems.
  • Visualize the incidence of Flow errors over time to identify trends and unexpected patterns.
  • Have confidence that breaking changes haven’t slipped through to production when deploying updates to business-critical Flows.
  • Improve the design and performance of your Flows over time by proactively addressing more Flow errors.

Make sense of Flow errors, fast

  • Aggregate Flow errors to avoid information overload, so you can prioritize critical errors and easy wins.
  • Identify the most common error types, root causes, and which Flows generate the most errors.
  • Filter and sort by Flow name, type, affected elements, or impacted users so you can analyze with ease.

Flow error alerts where your team works

  • Send real-time notifications to Slack and Microsoft Teams, so critical issues don’t get buried in an inbox.
  • Get complete visibility of Flow errors for your team, helping you collaborate and resolve issues faster.
  • Prevent information overload with custom notification rules, so you only get alerted to what truly matters.

Take a first step into observability

  • Improve your Salesforce DevOps lifecycle with observability, starting with Flow Error Monitoring.
  • Understand how the changes your development team releases actually perform in production.
  • Complete the feedback loop, adding fixes to your planning cycle.

Flow error monitoring FAQs

You can monitor up to two Salesforce orgs. If you need additional monitoring jobs, contact us via the in-app chat or email [email protected].

Yes, you can set up notifications for Microsoft Teams and Slack. You can also create notification rules based on, for example, Flow name or error details.

Not yet, but we’re continuing to build out Gearset’s observability offering. Apex Error Monitoring is on our roadmap, as well as data dashboards, analytics and reporting for Flow Error Monitoring.

Flow failures interrupt the relevant process and prevent users from completing their task. End users will generally see the error message: “An unhandled fault has occurred in this flow”.

Whenever an error occurs, an email notification is automatically triggered. The error message is designed to put the failure in context: it will explain which element failed, the error message displayed, and list the elements executed during the Flow interview. For some Flow types, you can also click through from the email to view errors and debug directly in Flow Builder. In practice, it’s hard to process large numbers of notifications by email without suffering information overload.

Observability gives DevOps teams confidence that their code and configuration is performing as expected in production. Whereas monitoring tools simply surface data, an observability solution helps you to identify trends and understand root causes, driving continuous improvement across the Salesforce development lifecycle. Learn more about observability.

Insights from an observability solution also feed into planning for future development cycles. For example, Flow Error Monitoring helps you identify which Flows should be prioritized for improvement. At the core of our DevOps platform, Gearset’s deployment solution makes deploying Flows much easier, with a visual comparison of the Flow in your source and target, and the ability to switch between Flow versions.

Start monitoring your Flow errors

It’s easy to get started — just select the org to monitor! Your whole team will have access with one subscription.

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