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“With Gearset we have a fast, automated deployment pipeline which pushes changes into production throughout the week. My life has definitely gotten easier!”

Matt Avitable | DevOps Architect | McKesson
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2040

Comparisons

834

Deployments

1421

CI job runs

Company

McKesson is a Fortune 5 company, and the oldest and largest healthcare company in the US, dedicated to creating a world of better health. As part of that mission, the McKesson Medical-Surgical group supports the health of businesses through offering more products, distribution services and clinical resources than any other medical supply distributors.

Size

78,000+ employees

Location

United States of America

Industry

Healthcare

Customer since

2017

Fortune 5 healthcare company, McKesson, use Gearset to adopt modern DevOps for Salesforce

After adopting Salesforce 5 years ago, the Medical-Surgical group's deployment pipeline consisted of a developer sandbox, a staging environment and production. A team of 13 developers and admins, along with DevOps Architect and acting release manager, Matt Avitable, use these environments to manage their releases and to support over 2,500 active end users.

The team started out using the first party deployment tools, but soon found they didn’t provide the power or scalability they needed. “Deploying or preparing for deployment was taking anywhere between 6-12 hours each on average, and it was just painful. A couple of 3 AM nights too many and it hit a tipping point”, recalled Matt.

To try and improve their process, the team set up their own system consisting of a mixture of in-org development, change sets, and the Force.com migration tool. This soon became too complicated to manage, and resulted in numerous late-night deployments and situations where admins and developers were overwriting each other’s work.

"Our deployments were getting more complicated and we wanted to get the release management capabilities back to the teams, so we could deploy more often.”

Matt recognised that it was time to look for a third party tool that could help revamp their release process while being easy to use for both admins and developers. After evaluating a number of deployment tools, the team chose Gearset. “We wanted it to be easy” explains Matt, “ we wanted the tool to be as intuitive as humanly possible”

"Many tools on the market weren’t intuitive or required that you modified your Salesforce instance for installations. The simplicity of Gearset was a big selling point for me.”

Looking for a faster, more automated release process

Gearset’s intuitive UI and easy-to-use features meant the team could quickly get to grips with the tool and immediately start tracking and deploying changes, as Salesforce admin Monica Thornton explained.

“Before Gearset I was terrified to even touch anything that had something to do with a deployment - I couldn’t imagine ever running one. With Gearset it’s very straightforward and easy to use, it was just one or two walkthroughs and I felt comfortable using it.”

Gearset’s org comparisons have given Vinod Agrawal, and the rest of the team, visibility into what goes into each release. Instead of relying on lengthy change sets and manual change tracking documents, the team can easily compare environments and keep their orgs in sync. “With Gearset’s diff feature you can easily see the line-by-line differences between your source and target org. We no longer have to keep track of everything that has changed - it’s a massive time-saver for us.”

In just a few months, Gearset has helped the McKesson team speed up their deployment pipeline and streamline their entire release process. “Our admins are now making declarative changes out of prod, which is great. We have Continuous Integration (CI) jobs to push click changes every 4 hours throughout the week. We’re extremely pleased with the progress we’ve made with Gearset so far”, summarized Matt.

McKesson's experience with using Gearset

Whenever the team reach out with questions about setting up their new release process, they’ve always been impressed, explains Matt. “As far as customer support goes, it’s always been great. Your team has always been super responsive to me. Whenever we have been wanting new features, all of a sudden they seem to magically appear, which has been really really helpful.”

With Gearset at their fingertips, the team have revolutionized their Salesforce DevOps, and freed up more time to focus on developing features for their end users. “Running Gearset deployments is a huge improvement over our old process” says Matt. “We now have a fast, automated deployment pipeline and when we use Gearset to compare and deploy changes between Salesforce orgs, it’s a simple process of validating and scheduling the deployment - my life has definitely gotten easier!”

Looking back, Matt is extremely pleased with the changes they’ve implemented using Gearset and recommends Gearset for any teams that are looking for a better Salesforce release process.

“As a release manager, I’ve definitely been happy with Gearset. It’s intuitive, easy to use and a real time-saver. I would highly recommend Gearset to any team looking to dramatically improve their release management.”

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