Episode 044 — Alba Rivas: Agentforce vs. Copilot, everything you need to know!

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In this episode of DevOps Diaries, Jack McCurdy speaks with Alba Rivas, Principal Developer Advocate at Salesforce. They discuss Alba's journey in the Salesforce ecosystem, her role in engaging the developer community, and the evolving landscape of Salesforce technologies.

Alba dives in to the nuances of artificial intelligence and Salesforce's new Data Cloud. She shares insights on the differences between Agentforce and Einstein Copilot, the importance of hands-on experience, and how to effectively test AI applications.

Their conversation emphasizes the need for developers to embrace new technologies, engage with the community for growth and learning, and how to submit a great session for TrailblazerDX.

Learn more:

- How to pick the right Salesforce DevOps solution for your needs: https://grst.co/4expI8a

- What is Platform Engineering and how does it impact Salesforce DevOps?: https://grst.co/3O5UPx9

- Salesforce CI/CD Pipelines that include LWC testing DevOps: https://grst.co/4hGSQgh

- Salesforce DevOps for AI Enterprise: https://grst.co/40KlvuI

About DevOps Diaries:

Salesforce DevOps Advocate Jack McCurdy chats to members of the Salesforce community about their experience in the Salesforce ecosystem. Expect to hear and learn from inspirational stories of personal growth and business success, whilst discovering all the trials, tribulations, and joy that comes with delivering Salesforce for companies of all shapes and sizes. New episodes bi-weekly on YouTube as well as on your preferred podcast platform.

Podcast produced and sponsored by Gearset. Learn more about Gearset: https://grst.co/3ADVyT2

Subscribe to Gearset's YouTube channel: https://grst.co/4cTAAxm

LinkedIn: https://www.linkedin.com/company/gearset

X/Twitter: https://x.com/GearsetHQ

Facebook: https://www.facebook.com/gearsethq

About Gearset:

Gearset is the leading Salesforce DevOps platform, with powerful solutions for metadata and CPQ deployments, CI/CD, automated testing, sandbox seeding and backups. It helps Salesforce teams apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. Get full access to all of Gearset's features for free with a 30-day trial: https://grst.co/4epNqU0

Chapters:

00:00 Introduction to Alba and Her Role

03:02 The Developer Advocate Journey

06:06 Engaging the Developer Community

10:00 Navigating the Evolving Salesforce Ecosystem

14:23 Embracing AI and Data Cloud

16:45 Generative AI: Surprises and Insights

22:04 Understanding Agent Force vs. Copilot

27:53 Hands-On Experience with Agent Force

37:45 Testing and Evaluating AI Applications

40:04 Data Cloud Innovations and DevOps

45:47 Final Thoughts and Learning Recommendations