Episode 028 — Joy Shutters-Helbing: Parenting and Salesforce consulting aren't all that different!

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Joy Shutters-Helbing is a Senior Manager at CapTech Consulting. She is also a wonderful mom! In this episode, Jack and Joy consider where life and work intersect and how the skills we develop in our personal lives are applied to our profession.

If you like analogies then this is the episode for you. Hot Wheels, Lego, cars, rocket ships, and flying carrots all have their place here! Filled with laughter from the start, Jack and Joy discuss the bigger picture.

Nothing is off limits. Joy speaks to her experience with the Salesforce platform and how that’s tied back to what she’s learnt as a parent. She discusses everything from user management, to stakeholder relationships, to the continually changing capabilities of Salesforce. Joy also shares the importance of the Salesforce and Chicago community, and how it’s played a big part in her success.

Learn more:

- How Gearset helps Salesforce consultancies: https://grst.co/3J1Y71R

- The top priorities for Salesforce teams this year: https://grst.co/3TMC1p1

- How to improve team collaboration with DevOps: https://grst.co/3U3Fm3h

Connect with Joy:

LinkedIn: https://www.linkedin.com/in/joyshuttershelbing

Twitter/X: https://twitter.com/Joy_SH

Connect with Jack:

LinkedIn: https://www.linkedin.com/in/jack-mccurdy

Twitter/X: https://twitter.com/_jxckmcc

About DevOps Diaries:

Salesforce DevOps Advocate Jack McCurdy chats to members of the Salesforce community about their experience in the Salesforce ecosystem. Expect to hear and learn from inspirational stories of personal growth and business success, whilst discovering all the trials, tribulations, and joy that comes with delivering Salesforce for companies of all shapes and sizes. New episodes bi-weekly on YouTube as well as on your preferred podcast platform.

Podcast produced and sponsored by Gearset. Learn more about Gearset: https://grst.co/3VrHWC7

Subscribe to Gearset's YouTube channel: https://grst.co/3uDoSGe

LinkedIn: https://www.linkedin.com/company/gearset

X/Twitter: https://twitter.com/GearsetHQ

Facebook: https://www.facebook.com/gearsethq

About Gearset: Gearset is the leading Salesforce DevOps platform, with powerful solutions for metadata and CPQ deployments, CI/CD, automated testing, sandbox seeding and backups. It helps Salesforce teams apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. Get full access to all of Gearset's features for free with a 30-day trial: https://grst.co/3WJUgy3

Chapters:

0:00 Introduction

0:55 How is family tie into consulting?

4:20 Being adaptable

10:11 Communication

15:50 Conflict resolution

20:22 Iterative progress

31:33 Proudest moments

34:45 Salesforce Ohana