Gearset Podcast

DevOps Diaries

Episode 047 — Paul Battisson: DevOps gets worse before it gets better, tell them up front!

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In this episode of DevOps Diaries, host Jack McCurdy welcomes Paul Battisson to discuss his 15-year journey in Salesforce. They explore the importance of saying yes to challenges, the evolution of the Salesforce platform, and the balance between simplicity and complexity.

Paul shares insights on innovation, problem-solving, and the significance of good processes and communication in successful project delivery. In this conversation, Paul and Jack discuss the challenges and strategies involved in implementing change within organizations, particularly in the context of DevOps and consulting. They emphasize the importance of transparency, building trust, and involving stakeholders in the process to overcome resistance.

The discussion also touches on the human element of consulting, the impact of technology on job security, and the necessity of consistency and detail in achieving success.


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