In this episode, Jack reflects on 2023, sharing insight from across the year. Taking insight from The State of Salesforce DevOps survey, Jack dives into the response from the ecosystem: where we were, where we got to, and where we’re headed in 2024.

This episode covers the biggest buzzword in Salesforce right now: artificial intelligence. He also dives into the buzzwords of the past — digital transformation, security, communities. Plus, hear the buzzword of the past that he thinks will make a strong resurgence.