Episode 31 — Jolene Mair: Protecting your Salesforce data, and your sanity!

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Jolene Mair is a Salesforce Application Engineer at cybersecurity company, HackerOne. She is also a Gearset DevOps leader. Jolene has six-years of experience in the Salesforce ecosystem, is 11x Salesforce certified, bringing technical expertise and deep knowledge of Salesforce to an industry where protecting data and creating great user experiences are central to success.

In this episode Jack and Jolene go deep on data backup for Salesforce. They discuss why it’s important, why it’s overlooked, and why backing up and securing Salesforce orgs is a team sport.

If you’re wondering why Salesforce is tricky to back up, even more so to restore and how you can save yourself countless hours in downtime, this is the episode for you. Jolene shares some of the scenarios she’s found herself in, and what she did to overcome them — and you’ll never have to face the same challenges again.

Backing up your Salesforce org, or not, has consequences for your entire organization. Jack and Jolene dives into the knock-on effect on everyone from end-users, Salesforce admins, and even executives. This episode is your Salesforce backup bible!

Learn more:

- Who are Gearset’s DevOps leaders?: https://grst.co/44HyayC

- How to encrypt your Salesforce backups: https://grst.co/4bve50C

- Build a business case for Salesforce backup: https://grst.co/4bB5M3l

- The complete guide to Salesforce backup: https://grst.co/3K0TeXl

- Backups with Gearset: https://grst.co/4fr7zuD

About DevOps Diaries:

Salesforce DevOps Advocate Jack McCurdy chats to members of the Salesforce community about their experience in the Salesforce ecosystem. Expect to hear and learn from inspirational stories of personal growth and business success, whilst discovering all the trials, tribulations, and joy that comes with delivering Salesforce for companies of all shapes and sizes. New episodes bi-weekly on YouTube as well as on your preferred podcast platform.

Podcast produced and sponsored by Gearset. Learn more about Gearset: https://grst.co/3VrHWC7

Subscribe to Gearset's YouTube channel: https://grst.co/3uDoSGe

LinkedIn: https://www.linkedin.com/company/gearset

X/Twitter: https://twitter.com/GearsetHQ

Facebook: https://www.facebook.com/gearsethq

About Gearset: Gearset is the leading Salesforce DevOps platform, with powerful solutions for metadata and CPQ deployments, CI/CD, automated testing, sandbox seeding and backups. It helps Salesforce teams apply DevOps best practices to their development and release process, so they can rapidly and securely deliver higher-quality projects. Get full access to all of Gearset's features for free with a 30-day trial: https://grst.co/3WJUgy3

Chapters:

00:00 Jolene's Background in Cycersecurity

05:00 Data Backup vs. Metadata Backup

09:37 Benefits of a Bespoke Backup Solution: Observability and Quick Restoration

13:48 Experiences with Data Loss and Impact on Productivity

30:45 Final Thoughts