Observability

Proactively catch Flow and Apex errors before they impact users

Track, visualize and prioritize Flow and Apex errors, all in one place.

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Triage critical issues in your Salesforce Flows and Apex code — without endless emails

Don’t rely on manually monitoring Flow and Apex error emails or getting reports from frustrated end users. Gearset gives you full visibility into your errors, surfacing the insights you need to troubleshoot fast, reduce disruptions, and prevent issues from escalating. With real-time, easy-to-read alerts your team will stay ahead of problems.

Get full visibility of your Flow and Apex errors

  • Monitor, catch and resolve errors before users report problems.
  • Visualize the incidence of Flow and Apex errors over time to identify trends and unexpected patterns.
  • Have confidence that breaking changes haven’t slipped through to production when updating business-critical Flows or Apex code.
  • Improve the design and performance of your Flows over time by proactively addressing more Flow errors.

Surface insights with the real-time dashboard

  • Visualize and track key error metrics with an error monitoring dashboard.
  • Compare changes in the number of users impacted and error rates between time periods to measure improvements.
  • Get a breakdown of the most common error types underlying the Flow errors impacting your Salesforce org.

Make sense of Flow and Apex errors, fast

  • Aggregate errors to avoid information overload, so you can prioritize critical errors and easy wins.
  • Identify the most common error types, root causes, and which Flows or Apex generate the most errors.
  • Filter and sort by name, type, affected elements, or impacted users so you can analyze with ease.

Make debugging easier with Flow Navigator

  • Visualize and navigate Flows, all within Gearset.
  • Instantly locate within the Flow where the error occurred for faster debugging.
  • Understand the surrounding business logic and context contributing to the error exception.

Error alerts where your team works

  • Send real-time notifications to Slack and Microsoft Teams, so critical issues don’t get buried in an inbox.
  • Get complete visibility of Flow and Apex errors for your team, helping you collaborate and resolve issues faster.
  • Prevent information overload with custom notification rules, so you only get alerted to what truly matters.

Take a first step into observability

  • Improve your Salesforce DevOps lifecycle with observability, starting with Flow and Apex error monitoring.
  • Understand how the changes your development team releases actually perform in production.
  • Complete the feedback loop, adding fixes to your planning cycle.

Error monitoring FAQs

You can monitor up to two Salesforce orgs. If you need additional monitoring jobs, contact us via the in-app chat or email sales@gearset.com.

Yes, you can set up notifications for Microsoft Teams and Slack. You can create notification rules based on error content and/or volume of alerts within a time period. For example, a notification when a specific Flow errors more than 100 times within 5 minutes.

Flow failures interrupt the relevant process and prevent users from completing their task. End users will generally see the error message: “An unhandled fault has occurred in this flow”.

Whenever an error occurs, an email notification is automatically triggered. The error message is designed to put the failure in context: it will explain which element failed, the error message displayed, and list the elements executed during the Flow interview. For some Flow types, you can also click through from the email to view errors and debug directly in Flow Builder. In practice, it’s hard to process large numbers of notifications by email without suffering information overload.

Observability gives DevOps teams confidence that their code and configuration is performing as expected in production. Whereas monitoring tools simply surface data, an observability solution helps you to identify trends and understand root causes, driving continuous improvement across the Salesforce development lifecycle. Learn more about observability.

Insights from an observability solution also feed into planning for future development cycles. For example, Flow and Apex error monitoring helps you identify which issues should be prioritized for improvement. At the core of our DevOps platform, Gearset’s deployment solution makes deploying Flows much easier, with a visual comparison of the Flow in your source and target, and the ability to switch between Flow versions.

Start monitoring your Flow and Apex errors

It’s easy to get started — just select the org to monitor! Your whole team will have access with one subscription.

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