5 Steps to DevOps Success

Accelerate digital transformation with Salesforce DevOps

Accelerate project delivery with DevOps

Enterprises worldwide are adopting Salesforce DevOps to increase release velocity, minimize organizational risk and streamline operational spend. In 2022, 85% of companies who implemented DevOps saw increased Salesforce return on investment.

For large organizations wanting to drive success, recent Gartner® research revealed that the best approach to adopting DevOps is an iterative one.

A marathon, not a sprint

Just 9% of elite teams adopted DevOps with a ‘big bang’ approach.
Accelerate

State of DevOps, DORA

Kick off your DevOps adoption journey with these 5 Steps to DevOps Success

Step 1: Assess your requirements and resources

Successful implementations start with knowing your successes and challenges. Start your DevOps adoption with an assessment across two key areas:

Processes

What stage are your processes currently?

Assess current processes and challenges across:

  • Deployment
  • Release pipeline
  • Data management
  • Backup & recovery

Gather any information you already have or delegate this task to your team leads.

Veolia UK & IRE kicked off their DevOps journey with a self assessment of team capabilities:

We wanted to align our capabilities with the ambitions of the organization and the expectations of our customers, industry, partners and competitors.

Paul Watkeys

Head of Digital Products at Veolia UK & IRE

Resources

What support can help you achieve DevOps success?

Start exploring:

  • Partners
  • Specialists
  • Advisors

Find existing DevOps expertise to accelerate adoption for your teams.

McKesson found a partnership in Gearset’s support team when setting up their new release process:

As far as customer support goes, it’s always been great. Your team has always been super responsive.

Matt Avitable

DevOps Architect, McKesson

McKesson

Step 2: Start small and scale up

Version control is fundamental to DevOps. It enables you to:

Create a ‘single source of truth’ for teams

Optimize efficiency and team collaboration

Maintain an audit trail for every development cycle stage

Our deployments were getting more complicated and we wanted to get the release management capabilities back to the teams, so we could deploy more often.

Matt Avitable

DevOps Architect, McKesson

McKesson

Git is the recommended version control system for Salesforce development teams.

Market-leading providers include:

GitHub

GitHub

GitLab

GitLab

Bitbucket

Bitbucket

Choose a purpose-built solution

You’ll also need a DevOps platform with the capability and flexibility to support your process as you scale. It should be:

  • Intuitive for all skillsets
  • Easy to onboard users
  • Built for purpose

Gearset is definitely a good return on investment and worth every cent.

Chris Deutschmann, Sage People Configuration Consultant

Sage

Sage

Every major IT project has dependencies that require looking at several elements to assess their impact on each other, and DevOps is no different.

Gartner, Data-Driven DevOps: How to Rethink the Measurement Approach, Published 29 March 2023, Cameron Haight and George Spafford.

Gartner

Download your complimentary Gartner® report

Learn how to align the measurement of your DevOps initiative to the objectives and key results that matter to stakeholders.

Step 3: Start building a DevOps culture

A cohesive DevOps culture can be the differentiator that puts you at the forefront of commercial growth.

Jack McCurdy

DevOps Advocate, Gearset

Collaboration is at the core of DevOps culture

DevOps is about more than tools — it’s about people and processes too. In The State of Salesforce DevOps 2022, 93% of Salesforce DevOps teams cited collaboration as one of the most valuable benefits of implementing DevOps, enabling:

  • Visibility of the entire release process
  • Cooperation between teams
  • Increased team job satisfaction

Upskill your team

Use free training resources to foster collaboration and upskill your teams.

  • Expand team skillsets to implement DevOps with ease
  • Ensure everyone has access to the same level of training

Step 4: Iterate and optimize your processes

Once you’ve established a strong DevOps foundation with version control, you can take iterative steps towards DevOps maturity, with an automated, source-driven release pipeline.

Build in automation to create streamlined DevOps workflows

Automate repeatable tasks and focus teams where they add most value

Add in testing, backups and security to mimimize organizational risk

Set up alerts and monitoring for visibility across release cycles

Determine the organization’s readiness to support the DevOps initiative by identifying the maturity and independence of the key people—, process—, technology— and information—enabling capabilities necessary to support the desired business outcomes.

Gartner® Report

Gartner, Data-Driven DevOps: How to Rethink the Measurement Approach, Published 29 March 2023, Cameron Haight and George Spafford.

Step 5: Measure and review impact

Review your DevOps progress regularly to assess progress and identify improvements:

Agree key KPIs
  • Establish business objectives
  • Set development goals
  • Track DevOps ROI business goals
Focus on continuous improvement
  • Keep release quality high
  • Reduce process errors
  • Create process visibility
Measure the impact
  • Review KPIs regularly with key stakeholders
  • Track success against project initiation
  • Stay motivated by seeing progress

Veolia UK & IRE forecast at least 500% ROI from their first year after implementing Gearset’s DevOps solution

Veolia

Accelerate digital transformation for Salesforce DevOps

Gearset has helped us take control of our platform, our releases, our products and ultimately enabled us to keep in line with the demands of our customers and stakeholders at a much reduced cost.

Paul Watkeys

Head of Digital Products, Veolia UK & IRE

Veolia

Ready to find out more?

Learn how to align the measurement of your DevOps initiative to the objectives and key results that matter to stakeholders.

Gartner, Data-Driven DevOps: How to Rethink the Measurement Approach, Published 29 March 2023, Cameron Haight and George Spafford. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.