In this episode we explore how Elements.cloud are implementing Agentforce internally, emphasizing the importance of well-defined business processes and the role of business analysis in building effective agents. The conversation delves into the Job to Be Done framework, the challenges organizations face in adopting agents, and the necessity of documentation and structured approaches to ensure success.
Jack Lavous offers insights into the actual build process of agents and the importance of making documentation AI-ready, how to use prompt templates, data cloud strategies, and deployment using Gearset.
They also discuss the significance of internal trust and the return on investment from implementing AI agents, while also expressing excitement for the future of AI technology in business.
