Agentforce can be a game-changer for AI-powered Salesforce interactions, but AI hallucinations can erode trust and impact business outcomes. In this session, you'll learn the five most common causes of Agentforce hallucinations, how to assess your data to identify risks, and actionable strategies to ensure data readiness for effective agent interactions.
Mehmet Orun is GM and Data Strategist at PeerNova. Salesforce veteran and data management Subject Matter Expert with ~20 years in the ecosystem as a Customer, Consultant, Salesforce Product and Practice Lead, ISV Partner, and most recently, Data Matters Trailblazer Community co-founder. His mission is to empower organizations to make confident decisions with reliable data through process excellence, product innovation, and community collaboration.
