Gearset is on G2! Here's how we're going to use it
David Runciman on April 7th 2020
At Gearset, we pride ourselves on being close to our users, and we're lucky to find ourselves in a community of great people! You help us to spread the word about Gearset, and you give us awesome feedback on ways we can support the processes you want to implement. So, from the whole team: thank you!
We've just partnered with G2, the reviewing platform for software and services. G2 is a valuable source of impartial information for people who are looking for the right solution to their problems. You can read what other Gearset users have already been saying about us. And we'd be really grateful if you could leave your own review as well, to help other people find out about us!
Thank you for spreading the word!
You guys say really kind things about us, and we always share these messages internally at Gearset - it makes our day! 😊 We would love for your thoughts and messages to reach a wider audience, to help us spread the word about Gearset.
On G2, reviews are easily discoverable for the people out there who are still looking for something to replace ANT or change sets. We really appreciate everyone who has already taken the time to leave such high quality reviews! Your thoughtful and detailed comments will be a huge help to anyone who goes looking for the solution to their Salesforce problems.
We're listening to your feedback
We've really enjoyed reading the reviews on G2 as they've come in, and that includes reading the feedback on things you'd like to see in Gearset. We're recording all of the feedback received, and aggregating the suggestions so we can prioritize accordingly, and make sure we continue to build the features our users want most.
Unfortunately we can't respond to every review, but where we can immediately clarify or help we'll reach out directly. In some cases Gearset already has the thing you've asked for - but there might be a way we can make them easier to find! 🙂
Keep the feedback coming!
G2 is a fantastic platform for helping people find solutions to their problems, and it'll help us to spread the word about Gearset. If you have specific product feedback or need help with a deployment, our live in-app chat is still the best channel to get super-fast support. We speak to dozens of you on Intercom every day, helping to solve your problems and answering questions big and small - and our average response time is under 5 minutes! For feature requests, you can head over to our lively feedback forum where you can vote for other suggestions and add your own. And as always, you can drop an email to [email protected] if you'd prefer. Keep in touch using whichever way works for you!