Product Manager

A full-time hybrid role in Cambridge, UK

As a PM, you’ve likely experienced first-hand the huge benefits of working with a development team that can iterate and deliver quickly as a result of automation and great DevOps practises. At Gearset, we want to bring those benefits to the hundreds of thousands of teams building on top of Salesforce, the platform that underpins the world’s biggest companies.

It’s an exciting time to join Gearset! In the last few years we’ve rocketed from a 7 person start-up to over 250 people, and we’re only just getting started. If you’re a talented PM looking to build world-class products, Gearset’s a great place to be.

We always start by building a deep understanding of the user, their domain, and the problem they’re trying to solve. We work in cross-functional teams, which include PMs, UX people, and Engineers, to iterate on our understanding of the problem and validate potential solutions. Our Engineers care deeply about building the right solutions rather than just shipping features, and they love to deliver in small slices, so that we can learn and iterate quickly. And we combine this focus on the job to be done (one of our core values!) with a healthy aversion to unnecessary process, meaning your time will be spent identifying key user problems and delivering delightful solutions.

Best of all, we've got a large, passionate, and highly-engaged customer base who love to jump on calls with us to get deep into the details of their problems, and to test prototypes and product slices. And those customers span all segments, ranging from small businesses, to some of the world’s biggest companies, with lots of household names that we’re proud to work with, for good measure. You’ll be solving problems faced by hundreds of thousands of people developing on top of Salesforce, and dramatically improving the performance of their teams.

Our culture of trust, transparency, and collaboration, means everyone at Gearset is given the autonomy to succeed. And our product-led approach means you’ll be building high-impact products that solve our customers’ biggest problems.

Salesforce is a fantastic platform that’s well-loved by its customers, but it’s no secret that when it comes to customising and releasing changes, there are significant gaps and rough edges compared to what development teams on other platforms are used to. In short, there’s no shortage of interesting problems for us to tackle, and opportunities to delight! We have a clear product strategy to guide us and we’re moving quickly, but the opportunity ahead of us is huge! We’d love for you to join our Product team, to help shape and deliver on that strategy.

What’s the opportunity for a Product Manager at Gearset?

  • Join our growing and experienced product team, laser-focused on delighting our users, and always ready and available to support you
  • Build relationships with our users to form a deep understanding of the domain, and the challenges they're facing with both Salesforce and other PaaS and SaaS platforms they rely on
  • Own one or more product areas, and defining our roadmaps across them
  • Partnering with engineering leads and UX specialists to research, understand, and solve the problems you identify
  • Work closely with the engineering teams on defining slices, delivering them iteratively, and learning as you go
  • Work with an amazing team - alumni of Microsoft, EA, Apple, and Cambridge University to name a few - to make Gearset the DevOps platform of choice for Salesforce teams, no matter their shape or size

What you’ll achieve

  • You’ll forge strong relationships with our users, and build a deep understanding of their problems, which you’ll use to deliver significant new products and features.
  • You’ll own user problems end-to-end - identification, defining and measuring outcomes, researching and validating possible solutions, delivery, and working closely with marketing and sales to position and bring your solution to market.
  • You’ll ultimately own a product area, defining its roadmap, and demonstrating the customer and business impact of delivering that roadmap.
  • You’ll support the product team, and functions across the wider company, in refining our product definition and development processes, and championing product thinking.
  • And you’ll learn from, and share your experience with, a great team from a wide range of backgrounds in a feedback-driven culture where you can do your best work.

About you

  • Have experience as a product manager
  • Enjoy talking to users, and to have an infectious passion for building products that solve clear user problems in delightful ways
  • Love to learn and improve, and to be comfortable giving and receiving constructive feedback
  • Be great at distilling research into key problems, and taking decisions supported by evidence
  • Be comfortable finding the balance between rigour and momentum
  • Build buy-in with the teams you work with, and inspire them to work on your user problems and solutions
  • Enjoy working across departments with a collaborative team of varied disciplines, including developers, designers, marketers and salespeople
  • Have fantastic attention to detail

Great to haves

  • Experience working in a B2B SaaS company
  • Some software engineering experience even if only limited

Salary and benefits (the stuff you’d expect!)

  • Salary is £70k - £85k (depending on experience)
  • This is a full time opportunity, working Monday to Friday with the option of flexible home working (for most of us that looks like 2-3 days a week in the office)
  • Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role, of up to £1500 per year
  • Top-end hardware provided
  • Free lunch in the office
  • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year)
  • Company pension plan (matching up to 5%)
  • Bupa health care
  • Life Insurance & critical illness cover
  • Discounted gym membership, as well as a range of health and wellness benefits

About us

Gearset is the leading Salesforce DevOps platform trusted by more than 2000 companies around the globe, including McKesson, Accenture and IBM. We’ve the fast-paced, exciting environment of a startup, with the success and ambition of a scaleup, with offices in Belfast, London, and Chicago, alongside our Cambridge (UK) HQ.

We’re proud of our unique culture built on trust, collaboration, transparency, and teamwork, allowing us to have a feedback-driven culture that keeps us focused on delivering the best solution for our customers.

Alongside our Glassdoor score of 4.3/5, and customer G2 scores of 4.7/5, we hold three awards from Best Companies UK: Top 5 Best Company to work for in the East of England, UK Top 5 Best Mid-sized Company, and Top 5 Best Technology Company to work for in the whole of the UK.

Sound right for you?

If you think you have something special to offer, or you’ve got great experience but don’t match every requirement, we’d still love to talk with you and learn more! We’re committed to creating an inclusive environment and encourage you to apply.