Backup & Restore

Recover from any Salesforce data or metadata loss

The full-coverage Salesforce backup solution that restores data in minutes, not hours

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If we had a complete failure, I’m confident our data is safe in our Gearset backups and we’d be able to restore. We’ve got that peace of mind.”

Chris Deutschmann

Sage People Configuration Consultant, Sage

Sage

Protect your business-critical data

Safeguard your business from data loss and damaged trust with automated daily and hourly backups of your Salesforce org.

Recover fast, without unnecessary downtime

Reduce RTO and avoid downtime with a solution that really understands Salesforce. Unlike other solutions that restore fewer than 20 metadata types, Gearset restores over 250 metadata types, so your org is back online faster.

Off-platform and always accessible

Securely store and access your data off-platform using AWS. Your data stays safe and accessible even if Salesforce goes down.

Spot potential data issues more quickly

Gearset lets you actively monitor changes to your Salesforce data over time, and set up smart alerts to warn you when unusual amounts of data have been added, changed or deleted.

A lot of tools can back up your data, but what’s it going to look like when you restore it? That was when the lightbulb went on.”

Heath Parks

Salesforce Manager

Cincinnati Works

Be confident in your Salesforce security & compliance

Customizable retention policies

Set data retention policies that fit your needs

Data governance

Easy searches, deletions & audit trails

Strong encryption

Encrypted in transit & at rest, plus BYOK support

Flexible data residency

Choose from US, CA, EU or AUS data centers

Granular permissions

Confidently manage user access

Built-in compliance

Meet CCPA, GDPR, HIPAA, SOX & more

ISO 27001
24/7 Protection
Advanced Encryption SSL TLS 1.2 AES-256
BSI ISO/IEC 27001
UKAS Management Systems
AWS
GDPR
HIPAA
Intercom
Sage
Johnson & Johnson
Veolia
McKesson
Zillow
IBM
Zurich
Sonos
Tripadvisor
G2 Easiest to Use, Enterprise, Fall 2025
G2 Fastest Implementation, Enterprise, Fall 2025
G2 Best Estimated ROI, Fall 2025
G2 High Performer, Enterprise, Fall 2025
G2 Leader, Enterprise, Fall 2025

Factsheet

Recovery is at risk without Salesforce-specific backups

Generic tools can leave you rebuilding for 3–5 days. Teams using Salesforce-specific backups are 40% more likely to recover within hours, not days.

Find out why

Backup FAQs

Salesforce offers a Data Recovery Service that costs $10,000. It takes several weeks for Salesforce to send you CSVs of whatever data they’ve salvaged. You need to restore the data from these raw files. No metadata is recovered. The Data Recovery Service was retired for a time, as Salesforce doesn’t want its customers to rely on it.

Small amounts of deleted data may be recoverable from the Recycle Bin in Salesforce. But data is removed from the Recycle Bin when it’s full or after 15 days. Other native tools each have their own shortcomings.

Since metadata represents all of the Salesforce customizations that are unique to your business, it needs to be protected. Metadata often needs to be restored before data can be restored. And permissions metadata types control access to sensitive data.

Your data is encrypted both in transit and at rest. Backups are encrypted with a ‘per customer key’. You can delete your encryption key at any time to make your backup data completely irretrievable. We also support bring your own key (BYOK) for backups.

There’s no storage limit.

You can customize your retention policy when you set up a backup job. Gearset suggests a 7-year retention period by default which matches the most common compliance requirements.

You can back up any kind of Salesforce org, such as dev orgs, prod orgs, sandboxes and even scratch orgs.

Yes. You can use the job’s filter to include or exclude objects from backup runs — newly created objects are included by default.

Get a custom demo

Work directly with a dedicated team of DevOps experts to get the best possible return on your budget.

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  • Full access to all features for 30 days
  • No credit card required
  • Nothing to install in your orgs