Technical debt can slow down and limit the growth of your Salesforce organization, but with the right strategy, it can be turned into a valuable asset. This presentation highlights how identifying knowledge gaps while examining technical debt can lead to better training for admins and developers. It stresses the importance of thorough documentation, following best practices, and regularly evaluating the system. These actions not only reduce technical debt but also help teams create and sustain an efficient and strong Salesforce environment.
Lynda Kane - Senior Salesforce Developer, Cerity Partners. A 16-year Administrator/Developer, Lynda is very active in the Salesforce community leading the Cleveland, OH Developers Group and hosting #SalesforceSaturday meet-ups. She is also a facilitator for GirlsWhoCode and a seasoned crafter/artist.
Joy Shutters-Helbing - Sr Manager, Salesforce Practice, CapTech Consulting. Joy is a Salesforce Champion turned Admin then Consultant, with a few stops to Dreamin events and detours along the way. 20 years in the SF ecosystem, Golden Hoodie recipient, Co-Leader of Chicago Admin Community Group, SF MVP, Co-Host of MVP Office Hours.
